FAQ
If your question is not here, write to us.
Orders & payment
- Which payment methods do you accept?
- Cash on delivery only. Pay the courier in cash when your parcel arrives.
- Can I change or cancel my order?
- Yes, as long as it has not been dispatched. Email us with your CV- reference as soon as possible.
- Do you restock sold-out pieces?
- Rarely, and never in the same colourway. Subscribe to be told first when a fabric returns in a new tone.
Shipping
- How long does delivery take?
- Orders leave Tunis within 48 working hours. Delivery across Tunisia typically takes 1–3 working days.
- Do you ship worldwide?
- Delivery is currently available across Tunisia only (all governorates).
- How much is delivery?
- A flat delivery fee is shown in your cart and at checkout before you place the order.
Sizing & fit
- How do your tees fit?
- Boxy. For a classic straight fit, take one size down. Full measurements are on the size guide.
- Will washed pieces shrink?
- They are pre-washed, so shrinkage is minimal. Wash cold and dry flat to keep the tone and length.
- Are the caps adjustable?
- The strapback is one size adjustable. The fitted cap comes in S/M and L/XL and holds its shape.
Returns
- What is your return window?
- 30 days from delivery, unworn with tags attached.
- Do you cover return shipping?
- Return shipping is paid by the customer unless the item arrived faulty or we sent the wrong piece.
- How fast are refunds?
- Within 5 working days of the parcel arriving back at the studio, to the original payment method.
